Privacy Policy

This Privacy Policy describes how Advanced AC Supply ("we," "us," or "our") collects, uses, and discloses your personal information when you visit our website, contact us for a parts quote, or interact with our services. By using this website, you agree to the practices described in this Policy.

1. Interpretation and Definitions

Words with initial capital letters have meanings defined under the following conditions. The same definitions apply whether they appear in singular or plural.

• Company ("we," "us," "our") refers to Advanced AC Supply, located at 8585 Commerce Park Dr #540, Houston, TX 77036.
• Personal Data means any information relating to an identified or identifiable individual.
• Service refers to our website, online forms, and any communications with our team.
• You means the individual accessing or using the Service.

2. Information We Collect

We collect the following types of information when you contact us or use our Service:

• First and last name
• Email address
• Phone number
• Business or mailing address (if provided)
• Part categories, model numbers, or order details you share with us
• Usage data such as IP address, browser type, pages visited, time spent on the site, and referring URLs

We only collect information that you voluntarily provide through our quote request form, by phone, by email, or by visiting our store.

3. Consent for Communication and Data Sharing

Your consent is required to receive text messages, phone calls, or emails from Advanced AC Supply. When you submit our quote request form and check the consent box, you authorize us to contact you about parts availability, quotes, order status, scheduling, and occasional promotional offers related to our HVAC inventory.

We will never share, sell, rent, or disclose your text messaging opt-in data, phone number, or communication preferences with any third party for marketing purposes. Your SMS consent is used solely for communication between you and Advanced AC Supply.

4. SMS Messaging Terms

By opting in, you agree to the following:

• Message frequency varies based on the nature of your inquiry.
• Message and data rates may apply, depending on your mobile carrier.
• To stop receiving messages, reply STOP at any time.
• For assistance, reply HELP or contact us at (346) 226-5949.
• Supported mobile carriers are not liable for delayed or undelivered messages.

5. Tracking Technologies and Cookies

We may use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand which pages are most useful. You may instruct your browser to refuse cookies or alert you when cookies are being sent, but some portions of the site may not function correctly without them.

6. Use of Your Personal Data

We use the information we collect to:

• Respond to your parts quote and inquiries
• Confirm orders and provide pickup or delivery details
• Send technical notices, support communications, and operational updates
• Comply with legal obligations
• Improve our website and customer experience

7. Retention and Deletion of Your Data

We retain your personal information only as long as necessary to fulfill the purposes described in this Policy, comply with our legal obligations, resolve disputes, and enforce our agreements. You may request the deletion of your data at any time by contacting us at advancedacsupply@gmail.com.

8. Security of Your Data

We take reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

9. Children's Privacy

Our Service is not directed to anyone under the age of 13. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal data, please contact us so we can delete the information promptly.

10. Third-Party Links

Our website may contain links to other websites that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised "Last updated" date. You are advised to review this Policy periodically.

12. Contact Us

If you have any questions about this Privacy Policy or your personal data, please contact us:

• Advanced AC Supply
• Located in: Commerce Center
• 8585 Commerce Park Dr #540, Houston, TX 77036
• Phone: (346) 226-5949
• Email: advancedacsupply@gmail.com